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We specialize in providing all kinds of
travel-related services. We offer ready-made tours, or allow you
to develop a customized tour based on your preferences. Also, we
organize International & Domestic travel, car & coach
rentals, Package tours, Hotel reservation services etc.
Our activities are built on the high profile and dedication of
our team members, who have already been present in the tourism
business for decades. In our work, we put people's interests
first and see the ultimate objective in sharing the pleasures of
traveling and exploring new horizons with our clients.
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Our company focuses on new technologies, in
particular, the Internet, to let the rest of the world know
about Kerala as, in our opinion, a very attractive
destination for many categories of tourists and travelers. A
beautiful mix of spectacular historical monuments, peculiar
traditions, lifestyle of indigenous people and the gorgeous
natural settings offers you a nice opportunity to pick whatever
might be suitable for you.
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We are also keen to dispel the myth that
traveling is expensive in this part of the world. It can be
quite inexpensive if you choose efficient tour operator. Due to
reduced internal costs, high professionalism of the staff,
effective arrangements with local partners and the general
client-friendly approach, we are able to offer very competitive
prices and excellent service.
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****** The KEY Points of our Success
******
Service with a personal touch
From the moment you make your booking to the time you return
from your holiday, you will benefit from our professional
experience, friendly service and attention to detail. Our
company has grown year on year but we have never lost track of
what makes us successful. Our Managing Director still visits the
resorts himself and personally chooses new small and friendly
hotels and Resorts which he feels will best appeal to our
reputed guests. This is a job which is far too important to be
delegated to anyone else. Of course, he is not the only one who
visits the properties. Close on his heels are our local managers
who check every aspect related to the health and safety of new
accommodation, then follows our brochure editor who ensures that
the brochure description is as accurate as possible and then
come our staff to make sure that they are all familiar with new
additions before the season starts.
Our Accommodation - a home from home
As well as visiting all of the accommodation featured in this
Website in person, our Managing Director also monitors guests
reports throughout the year to ensure that our high standards
for cleanliness, comfort, and friendly service are met. Where
possible our accommodation is chosen for its traditional
hospitality, and the personal touch which is part of our company
philosophy. We work extremely closely with those hotels which we
feature and consider their staff to be an integral part of our
team, so we expect from them the same high standards of service
as from our own staff. Last year, for the first time, we signed
'Exclusivity' contracts with some of our favourite hotels,
which means that we are the only KERALA tour operator chosen to
work with these hotels. This policy has proved to be popular. It
guarantees you the most favourable prices and the highest
standards of service, whilst enabling you to spend your holiday
with like-minded individuals. If you don't see the hotel of
your choice featured on this site, please do ask. We can often
provide you with an individual quotation.
Our most valuable asset - our resort team
Our reps are far more than just company representatives, they
are your hosts in KERALA. You will find our team of English and
German-speaking reps an invaluable source of local information
and advice. They are carefully selected for their local
knowledge, warm, friendly personalities and common sense. For
many of our guests they become trusted friends and guides; other
guests prefer to be more independent and our representatives
will respect that too. We receive so many complimentary letters,
emails and phone calls about our reps, many of whom have worked
with GLAD Tours for many years, that we decided it was time to
give them the recognition they deserve. We sincerely believe
that the job they are doing is not just being a rep, but really
acting as your host in resort, making sure that you feel that
you are a guest, experiencing a taste of true Keralite
hospitality.
Your safety comes first
On your arrival in Kerala you will be met at the airport by one
of our representatives. They will do their utmost to ensure that
you are transported to your accommodation as swiftly and as
comfortably as possible. We take great care over your transfer
arrangements to and from the airport - after all this is the
first and last impression you will have of our services. This
year we have invested in our own fleet of minibuses to make sure
that wherever possible we have an absolute guarantee of the
quality of the vehicles which we are using and the drivers who
we employ, who are carefully selected and strictly controlled to
ensure that they do not work longer hours than the maximum
recommended for driving. Your safety and comfort always come
first. You will always be accompanied by a representative,
usually in a minibus (sometimes a coach) and it will always be
air - conditioned. If you prefer we can organise a private
transfer for you to make your holiday extra special. Please ask
our reservations team for details.
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